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France
Contents
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Introduction
Edit
France has 3G coverage in urban areas and parts of the countryside. Many rural places only have edge, which is considerably slower than 3G but still allows you to access the internet. A map of 3G coverage in France can be found here
LeFrenchMobileEdit
LeFrenchMobile is a prepaid mobile operator dedicated to foreigners coming to France for short stay. 
Added by Laure BonirisNormal SIM cards, Micro SIM cards (SIM for iPads & iPhones 4), mobile packs and dongle / broadband packs are available directly on the website: www.lefrenchmobile.com.
LeFrenchMobile enables its users to:
- Benefit from all services entirely in English (voicemail, customer service, website...)
- Call at the same flat rate all of Europe, USA, Canada, Australia and parts of Asia
- Get unlimited credit validity!
- 50% discount on calls to other LeFrenchMobile users
- Cheap data rates
- Buy & Top up directly online
Data bundles are now available with this operator, dropping the price of MB very low!
Orange Edit
Added by AngerdanAs of 13 April 2012 the options below are confirmed to function, although activation ocurrs overnight.
Mobicarte is Orange's prepaid plan.Edit
Default data ratesEdit
Without a data plan, Internet is extremely expensive at 50 cents per minute.
Data feature packsEdit
The only good-value unlimited data option on Mobicarte is Internet Max which costs 9€ and provides unlimited data for 1 month. Internet Max does NOT include the use of email protocols. (See Below). (Not that after 500meg has been used up, the speed of data is then severely restricted, this was verified by Orange Fance sales person to the company internal helpline 1/5/2012 ).
Internet Max doesn't include the use of email protocols (SMTP, POP, IMAP). For email a separate prepaid plan can be bought at 6€. However if your email service provides it, then you can use browser-based HTTP access which is included in Internet Max. Hotmail, Gmail and almost all other free providers use browser-based access as standard, as long as they are accessed through your browser. GMail application for Android also uses HTTP, not POP/IMAP. If you are using an e-mail program to access your data however, chances are that it is using an e-mail protocol like POP/IMAP/Exchange, which will be billed separately unless you are on a 6€ e-mail plan. Email without an email plan is charged per 10Kb, which can go very quickly especially if you have attachments.
These data plans are for mobile phones and may or may not work on other gear. (With an iPhone you are unable to activate tethering. Orange redirects to a purchase page where you have the option to purchase a block of credit valid for tethering.) P2P, VoIP and USENET are specifically banned. VOIP services will fail to initialize properly. There's risk getting your plan cancelled as well as the loss of any call credit remaining on your account if you use P2P, VOIP, or USENET services.
As for VPN, it may or may not work. There are examples when VPN worked, one of them is OpenVPN 2.1.1 under Windows 7.
Your phone must be provider unlocked so it can work with the Orange France service (even if you are with Orange in your country).
Internet Max (NOT WORKING IN DONGLES or COMPUTERS)Edit
Ed: I managed to use it in my Huawai E160G dongle, last tested on 13 Jan 12Edit
last tested in iPhone 4S, 17 April 2012; Did not work in new iPad (3rd Gen) when tested April 10, 2012
To obtain unlimited data, first purchase an Orange SIM card (9.90€ at shop or 7.90€ online; 5€ of credit included) frequently referred itself as Mobicarte by Orange staff, and top it up with enough credit to buy the data plan. iPhone 4 or iPad users will need a micro SIM card, which costs 9.90 in store and 7.90 online (as of February 2012). For safety, don't put too much credit on your SIM, in case something goes wrong. Before you put the SIM in your phone, the first thing to do is to disable 3G and cellular data use. Especially if you have an iPhone or other smartphone, your phone may quickly start sucking the credits out of your account at 50 cents/minute while you are setting up your data plan, as smart phones tend to access the internet in the background even when you are not browsing or accessing e-mail manually. After disabling data and putting in the SIM, the best way of activating the Internet Max option is by dialing #123# and using the written menu system. It's all in French, so can be a bit difficult to get through. As of February 2012, these are the steps to go through:
- Dial #123#
- You get a startup menu showing the credit on your prepaid account. You need enough credit on your account to buy the data plan.
- Choose 1=Menu
- Choose 4=Vos bons plans
- Choose 3=Votre multimedia
- Choose Option Internet Max
- Now you get a description, choose 1=Suite a few times
- Then choose 1=Souscrire (Subscribe).
- Finally, choose 1=Valider (Confirm).
That should be it. Officially the option may take 48 hours to come into effect, however in reality it can take 3 hours and maybe even less. You will probably not be notified before it is
The exact menu may change, so the above may not be exactly correct for your particular session. There are other internet options listed in the menu, although they are not good value. Only the full Internet Max choice will give you unlimited access for a full month. It costs 9€, and is automatically renewed each month. However, if there is not sufficient credit on your card to renew the plan, renewal will automatically be cancelled until you reactivate (after having topped up the account). So there is no worry about being billed for it unless you put a lot of credit into your account.
- BP Journee Internet Max lasts for one day at 3€
- BP Week End Internet Max lasts for a weekend at 5€
- BP Semaine Internet Max lasts for 7 days for 7€.
Mail planEdit
You can also add mail access (POP3, SMTP, IMAP) at 6€, also in the Votre Multimedia menu.
Using #123# is free, so you can spend as much time as you like here exploring the options.
If #123# does not work you can try dialing 220. This is a spoken menu so it can be even more difficult to get through if you don't speak French.
You can also call customer service, but they charge something like 35 cents a minute, and probably don't speak English.
The options on the Orange website seem to be different to those on #123# - the website only offers a 200Mb limited package for 9€/Month (this option is not for the Mobicarte, it is for a contract (forfait)). The menus are rather complicated to navigate - this page lists the options available.
After all this is set up, be sure to re-enable your 3G and data services (and to disable email unless you bought a email plan).
Note: You may not be able to add the Internet Max option to your account until your registration information has been added to Orange's systems, this may take 24 hours initially. If your registration has not been added yet, you will get an error message if you try to activate the 'Internet Max' option, stating in French that you need to go to a point of sale with your ID. If you order you SIM over the Orange website it does not arrive pre-registered. Although you can activate it, you then still need to go to a shop with your SIM and ID to have your identity registered to your SIM in Orange's systems before you can actually buy the internet MAX option plans.
Note 2: I had to go into network settings and cellular network and change the APN setting to
APN: orange, username: orange and password: orange.
Likely you will not receive any notification of InternetMax option activation. You can test whether the plan is in effect by this procedure;
- Check your prepaid credit amount by dialing #123# or create an online account on orange.fr.
- Do a tiny bit of web surfing.
- Allow up to 5 minutes for billing to catch up.
- Again check your credits and compare against the original amount. If no money has been deducted, likely your Internet option is in effect.
Orange only guarantees 500MB of traffic, after which bandwidth gets limited. But so far, the limit does not seem to be enforced.
Store employees are usually unaware of prepaid data options, having been known to supply outright WRONG information (like internet plans not being availabe on Mobicarte) so don't expect prepaid data assistance from them.
Many different plans are available for unlimited calling, evening calling, evening data, etc. See their site for more information.
Default data rateEdit
- Internet Max: Unlimited 3G Speeds, excluding email at 9€.
- Email is available for 6€ extra per month.
Normal PricingEdit
- SIM card + 5€ credit = 7€ (currently 5€ extra credit if you buy online)
- Calls 0.50€ / min to mobile and landline
- SMS to Orange or to any France mobile number only 0.12€
- SMS to non-EU mobile number: 0.28€
- MMS 0.30€
- Data 0.50€ / minute (It cost you a fortune and will quickly suck your prepaid account dry.)
- Email 0.15€ / 10Kb
- GPS 0.15€ / 10Kb
Pricing PlansEdit
- Unlimited internet 1 day 3€ (actually 22 hours from 2am to 12am - watch out for the 2hours in between)
- Unlimited internet all weekend 5€
- Unlimited internet 7 days 7€
- Unlimited internet Max, one month, 9€
- Unlimited e-mail (SMTP/POP/IMAP) 1 month 6€
- Unlimited calling to Orange mobiles and all landlines daytime (7h - 17h) 3€
- Unlimited calling to Orange mobiles and all landlines evening (21h - 24h) 3€
- Unlimited weekend 10€
- International (at least UK) 10MB for 1 day 5€
- "Duo Journee" for 3 Euros, gives 1 hr of calls and 15 SMS to French lines (9h - 21h)
AvailabilityEdit
SIM and Mobicarte available in Orange stores and related vendors, and online. Generally more credit is included in the price if you buy online.
Data plans must be subscribed to via automated phone system by calling 220, online or #123# menu system. If you bought your SIM online, you are required to take your passport to an Orange store to record your details before being able to activate a data plan for the first time. This is a French legal requirement, and the plans should be available 24 hours after registering.
If you would like to save yourself the hassle of dealing with Orange France then check out: www.dataroam.co.uk. They offer pre-paid data SIM cards from LeFrenchMobile and a 30 Day Data SIM card from Orange France with 3GB.
ExpirationEdit
MobiCarte SIM card credits expire in 2 months if no recharge applied during the period. After registering your SIM for the first time and topping it up with credits, the SIM number will stay in operation for a year. You can check the expiration date online when you create an account, but you will probably also get an SMS stating the expiration date. Expiration of recharge credits depends on amount. 10eur electronic recharge should be activated (i.e. added to account) in 15 days since purchase.
SIM SizesEdit
- Mini SIM (2FF)
- Micro SIM (3FF) (iPhone 4, 4s and iPad)
TetheringEdit
Not allowed (But they dont seem to bother if you do) iPhone will NOT allow tethering, redirect to purchase page.
SFREdit
Subscribtion is called "La carte". An activated SIM card is 9.90 euros, and the 'iPhone3G Internet + Mails Illimités' recharges provide data service. These are priced at 3 euro for 1 day, 10 euros for 7 days, and 20 euros for 20 days. Text and calls are charged separately. See their site for more information.
Some SFR stores have prepaid "top-up" terminals, from here, you can buy a €20-for-20-days pass, or a €24-for-20-days pass that includes an additional €10 of call and text credit. (Note that the card itself already contains a €5 credit, so all in all the €24 option gives you €15 of calling credit as far as I understant). Certain workers in SFR stores don't know about the availability of PAYG data for iPhones, even though their top-up terminals directly sell them. So if the worker seems to have a problem, just point them to the SFR website and navigate to the plan, or go to a store with a top-up terminal.
In order to activate these data passes, you should call the service line (costs call credit, or call from a landline) and tell them your code and to activate the data plan. This usually takes about an hour (actually the process itself took me about an hour, but only two days later did my line actually activate). Also, at least by some accounts the cellular internet connectivity is found to be problematic. Some discussion and possible solutions, including changing the APN settings, can be found on this discussion.
You probably should be able to speak french to use SFR, or you may ask the store clerk to do it for you. The support lines are reputedly only allowed to speak french, and the prepaid section of the website is all in french.
Default data rateEdit
Unlimited
AvailabilityEdit
In some - but not all - SFR stores. Generally not available at tabacs. Recharges available online, but the site requires an existing SIM card and a European (smart chip) credit card.
SIM sizesEdit
Mini SIM
TetheringEdit
Not allowed
Bouygues TelecomEdit
On their prepaid cards Bouygues Telecom offers free of charge POP3/IMAP access for most mail-providers, including gmail - see site , tab Internet Mobile. La liberté en mobilité: "Réception gratuite et illimitée de vos e-mails de votre messagerie Internet directement sur votre mobile en France métropolitaine. Liste des messageries compatibles et paramétrage sur www.bouyguestelecom.fr".
Only catch is that sending mails (SMTP) still costs, but that's quite fair trade. I've been using it for more than a year; it works perfectly fine.
Free MobileEdit
Free Mobile offers contract free Data/SMS-MMS/Voice service. Very good prices, however you intend to purchase online or in a retail outlet you must have a French bank card. For those who will be staying for an extended time in france with a smartphone, the 20 Euros a month 3GB/Unlimited Voice - Unlimited to USA-UK and more /Unlimited SMS-MMS is very good. Tethering is allowed. The SIM comes ready for all phones/dongles (Micro + Mini).
Coverage was a problem at the early beginning but they quickly fixed it. They are still in the process of building their own network. But as Free Mobile use ORANGE network as a roaming network for data and voice, the service is exactly the same as the Orange's one and 3G speed is often reported to be faster than their competitors (even than Orange direct customers). Technically, Orange network is used most of the time and you won't know it.
Free Mobile works on a variation of Pay as You Go in a way that you MUST have a French bank account.
Brick and mortar locations can be found in Angers, Montpellier, Paris, Troyes and Bezons. You can subscribe online as well, but the sign up process requires the use of a French bank account.
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